{"id":1852,"date":"2026-05-07T10:24:57","date_gmt":"2026-05-07T10:24:57","guid":{"rendered":"https:\/\/intratool.de\/loesungen\/collect-customer-feedback-digitally\/"},"modified":"2026-11-04T09:28:42","modified_gmt":"2026-11-04T09:28:42","slug":"collect-customer-feedback-digitally","status":"publish","type":"portfolio","link":"https:\/\/intratool.de\/en\/solutions\/collect-customer-feedback-digitally\/","title":{"rendered":"Collect customer feedback digitally"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;6&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;856844&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_horizontal=&#8221;left&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;213960&#8243;][vc_custom_heading text_color=&#8221;accent&#8221; heading_semantic=&#8221;p&#8221; text_size=&#8221;h4&#8243; css_animation=&#8221;slight-anim&#8221; uncode_shortcode_id=&#8221;125067&#8243; text_color_type=&#8221;uncode-palette&#8221;]Advantages[\/vc_custom_heading][vc_custom_heading text_color=&#8221;color-136079&#8243; css_animation=&#8221;slight-anim&#8221; uncode_shortcode_id=&#8221;150733&#8243; text_color_type=&#8221;uncode-palette&#8221;]The benefits of digital customer feedback[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;298033&#8243;]With intratool, you can collect feedback from your customers and patients digitally, which helps you keep better track of their feedback and share it with your teams more quickly.[\/vc_column_text][vc_single_image media=&#8221;1736&#8243; media_width_percent=&#8221;70&#8243; uncode_shortcode_id=&#8221;157082&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;0&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;2&#8243; back_color=&#8221;color-136602&#8243; overlay_alpha=&#8221;50&#8243; radius=&#8221;hg&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;4&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;694449&#8243; back_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;small-radius-bottom-left&#8221;][vc_empty_space empty_h=&#8221;0&#8243;][uncode_list icon=&#8221;fa fa-check-circle&#8221; icon_color=&#8221;accent&#8221; uncode_shortcode_id=&#8221;292247&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li><strong>Consistent data entry: <\/strong>You collect feedback using structured digital forms, thereby avoiding incomplete entries.<\/li>\n<li><strong>Faster forwarding: <\/strong>Reports and requests go directly to the right people, without having to go through chat, email, or paper.<\/li>\n<li><strong>Centralized traceability: <\/strong>You can see at any time when specific feedback messages were received.<\/li>\n<li><strong>Fewer follow-up questions:<\/strong> Required fields, clear instructions, and attachments ensure that all information is provided from the start.<\/li>\n<li><strong>Mobile use: <\/strong>Employees and customers can submit feedback directly through the app &#8211; regardless of their location, shift, or workstation.<\/li>\n<\/ul>\n<p>[\/uncode_list][vc_empty_space empty_h=&#8221;0&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/1&#8243;][uncode_block id=&#8221;302&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;142919&#8243;][vc_column column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;2&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; style=&#8221;dark&#8221; back_color=&#8221;accent&#8221; overlay_alpha=&#8221;50&#8243; radius=&#8221;hg&#8221; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;bottom-t-top&#8221; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;653431&#8243; back_color_type=&#8221;uncode-palette&#8221; el_class=&#8221;small-radius-bottom-left&#8221;][vc_row_inner][vc_column_inner column_width_percent=&#8221;50&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;157153&#8243;][vc_custom_heading uncode_shortcode_id=&#8221;161296&#8243;]Hear directly what customers have to say[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;676786&#8243;]With intratool, you can make feedback more accessible and easier to use.[\/vc_column_text][vc_button button_color=&#8221;color-xsdn&#8221; border_animation=&#8221;btn-ripple-out&#8221; border_width=&#8221;0&#8243; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;185198&#8243; link=&#8221;url:https%3A%2F%2Fintratool.de%2Fen%2Fcontact%2F%23request-demo|&#8221;]Talk to an expert[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>With intratool, customers and guests have an easy way to provide feedback via QR codes.<\/p>\n","protected":false},"author":1,"featured_media":844,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"portfolio_category":[29,30,31,32,33,34],"class_list":["post-1852","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_category-solution-area-communication","portfolio_category-industry-food-artisanship-production","portfolio_category-industry-health-therapy","portfolio_category-industry-food-service-hospitality","portfolio_category-industry-retail","portfolio_category-solution-area-employee-services"],"_links":{"self":[{"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/portfolio\/1852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/comments?post=1852"}],"version-history":[{"count":18,"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/portfolio\/1852\/revisions"}],"predecessor-version":[{"id":3747,"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/portfolio\/1852\/revisions\/3747"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/media\/844"}],"wp:attachment":[{"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/media?parent=1852"}],"wp:term":[{"taxonomy":"portfolio_category","embeddable":true,"href":"https:\/\/intratool.de\/en\/wp-json\/wp\/v2\/portfolio_category?post=1852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}