4. May 2026|In Tips & Tricks

Your studio members in intratool

intratool is more than just a platform for internal communication. Especially in the fitness and health industry, new opportunities are emerging to provide members with information, workout plans, forms, and class updates digitally - all in one central app. In this article, we’ll show how gyms can smartly integrate employee and member communication.

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Digital member communication for fitness and health clubs

Is intratool really only useful for internal communication? 🤔
That’s how we’ve been promoting it so far, but our prospects in the fitness industry are proving us wrong.
After all, intratool can of course also be used to communicate with members!

While some gyms are already using specialized apps for this purpose – apps that can also track personal training – those who haven’t yet adopted such technology and would like to consolidate staff and member communication into a single app should consider a solution from intratool.

Our permission system allows us to grant members read-only access and to grant them access only to the modules and content that are relevant to them.

These could include, for example:
📣 Announcements on the infoboard
▶️ Instructional videos in the manuals
🏋🏼‍♂️ Training plans in personal folders
⁉️ Forms for scheduling requests and membership pauses
📆 Dates for classes and events

Of course, it’s important to note that not all members could or would take advantage of this opportunity. Longevity raises the average age at the studio, but it also lowers the average level of digital literacy one might expect from members.

Digital communication with members via intratool would therefore be a smart solution for members who no longer want to be handed their check-up results in person. 📲

What do you think? Would you like to use intratool to provide your members with information and knowledge?

Your studio members in intratool

5 tips for keeping your members informed and supporting them through intratool

1. Infoboard:

Announcements about: changes to opening hours, new trainers, or special events. Your members stay up to date and can interact with you directly – if you’d like them to.

2. Manuals:

Instructional videos for: machine workouts, the flexibility area, and free-weight training. Your members get tips and support even when all the trainers are busy.

3. Calendar:

Schedules for: Classes and special events. Your members can see at a glance when each class takes place and whether there are any upcoming events that might interest them.

4. Forms:

Requests and suggestions regarding: membership suspensions, requests for improvements, and scheduling appointments. This is how you can get all the important information from your members.

5. File manager:

Personal folder for: training plans and check-up reports. Save on printer paper and upload everything digitally to your members’ personal folders.