FAQs for customers & prospective customers

After a brief overview of your processes and expectations regarding our software, we’ll first discuss how it generally works, as well as the technical details and requirements, and then explore how you can use our software to meet your needs.

Usually between 30 and 45 minutes.

A user group corresponds to an organizational unit. These can be, for example, branches or departments that are represented as groups in intratool.

An API (Application Programming Interface) is a user interface that allows two systems to interact with each other. In our case, this is an open API, which means that our customers can independently connect other programs—such as Microsoft PowerBI—to intratool.

intratool is entirely cloud-based. This means that customers do not have to host intratool themselves; instead, the software is accessible from anywhere via the Internet. Furthermore, intratool is hosted in Germany, so all data is stored in Germany.

Our transparent pricing model is based on the number of user groups used. You can find more information here.

Yes, employee master data can be imported into User Management via a CSV file.
We also offer automated imports from a wide variety of sources. Just let us know if you’re interested.

Implementing intratool in your company depends on several factors, such as your existing processes and organizational structure. Therefore, it’s difficult to make a general statement about the best way to implement intratool or how long the process will take. However, we’re here to help with our expertise, advise you in advance, and support you throughout the entire process to make the implementation as easy as possible for your employees.

Interfaces already exist for the following systems:

ClickAndLearn E-Learning
LernHaus E-Learning
Seak Human Resources Management
IntabPro
Brotzeit PEP
FoodTracks

Additional interfaces can be developed collaboratively as needed.

You can access intratool from any device with an internet connection. However, we recommend downloading the free app for tablets and smartphones.
Most of our customers provide tablets in their stores for group accounts. Employees can also log in on their smartphones using their own user accounts to stay up to date—even when they’re not physically at the store.

Thanks to our API and our startup-style structure, we’re exceptionally flexible and can respond to the features our customers request and implement them quickly. We’re also here to help you with any questions you may have. Our support is always free of charge for you.

intratool takes your company’s organization to a whole new level.
With our software, you can quickly and centrally reach all your employees. You can also easily digitize your processes and handle all your branch management within a single application. This not only saves you stress, but also conserves resources such as paper, time, and money.