Your Challenge
When damage is reported by phone, it all comes down to whether we can be reached
A leaky sink, broken appliances, or damaged furnishings need to be fixed quickly. However, when relying on phone calls, chat, or a quick shout, the necessary structure is often lacking - and repairs are delayed.
Your contact person
Jennifer Heyna
Customer Success & Customer
Support Coordinator
Our Solution
Recording claims as digital tasks
Employees report damage directly through intratool. The report can be automatically forwarded to administration, facilities management, or external personnel and tracked via reports.
Advantages
The benefits of digital claims filing
With intratool, you can digitize claims reports, reduce manual effort, and keep track of status, documentation, and responsibilities at all times.
- Clear responsibilities: You assign damage reports to specific teams, locations, or roles and establish clear lines of responsibility.
- Real-time transparency: You can see at any time which claims have already been resolved and can conveniently monitor their status from a central location.
- Comprehensive documentation: Tasks, comments, photos, and timestamps are stored centrally and can be easily retrieved later.
- Less manual work: You replace paper lists, Excel files, and ad-hoc coordination with a standardized digital process.
- Faster response: Discrepancies, follow-up questions, or follow-up tasks are immediately visible and can be addressed more quickly.
“The biggest benefit for us is the transparency of the processes. Information no longer gets lost and ends up exactly where it’s supposed to be.”
Till Balzer,
Managing Director, Balzer Bakery
“Thanks to intratool, we’ve been able to make our office virtually paperless. This was an essential step for us as a company, because we want to operate more sustainably in every area!”
Fabian Kraus,
Managing Director of Pan Pan Bakery
“Tasks and processes can be implemented and monitored. Intratool thus plays a key role in employee satisfaction while also ensuring a modern, digitized work environment at our locations.”
Tobias Labermeier,
Managing Director & Partner
of Vitova Health GmbH & Co. KG
Respond more quickly to damage
With intratool, you can bring structure to damage reports and repair processes.











































