Your Challenge

It's difficult to pass on product feedback received over the phone

Stores provide feedback on quality, demand, or presentation. Without a photo, description, or clear context, production often receives only an incomplete picture.

Solution AreaCommunication , Task management
IndustryFood craft & production
FunctionFeedback , Quality

Your contact person

Jennifer Heyna

Customer Success & Customer
Support Coordinator

service@intratool.de
06431 407 444 40

Request a Consultation

Our Solution

Consolidate product feedback across your own communication channels

Using intratool, store teams can submit feedback in the form of text, photos, and location data. The production team receives this feedback directly through a dedicated channel or via structured task workflows.

Advantages

The benefits of providing digital feedback to production

With intratool, you can get feedback from the stores into production faster and keep better track of that feedback.

Vorteile Loesungen
  • Centralized communication: You provide information about digital feedback to the production team in one place, rather than distributing it via bulletin boards, emails, or private chats.
  • Targeted delivery: Messages reach exactly the teams, locations, or roles for which they are relevant.
  • Better visibility: Important content doesn’t get lost in the chat history and remains accessible to employees at all times.
  • Faster feedback: Teams can provide information, ask questions, or give feedback directly via digital channels.
  • Greater accountability: You keep track of what information has been published and where a response or follow-up is still needed.

“The biggest benefit for us is the transparency of the processes. Information no longer gets lost and ends up exactly where it’s supposed to be.”

Till Balzer,

Managing Director, Balzer Bakery

“Thanks to intratool, we’ve been able to make our office virtually paperless. This was an essential step for us as a company, because we want to operate more sustainably in every area!”

Fabian Kraus,

Managing Director of Pan Pan Bakery

“Tasks and processes can be implemented and monitored. Intratool thus plays a key role in employee satisfaction while also ensuring a modern, digitized work environment at our locations.”

Tobias Labermeier,

Managing Director & Partner
of Vitova Health GmbH & Co. KG

Better connect retail locations and production

With intratool, you can make product feedback faster, more structured, and immediately actionable.

Talk to an expert

Even More Solutions for Your Everyday Work Life

Discover more digital solutions and use cases related to communication, task management, and organization. Find the right features and processes to further reduce your company’s workload and make workflows even more efficient.

All Solution Areas